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We believe everyone deserves to feel connected, supported, and valued.

Living alone, experiencing health and mobility issues, or the loss of a spouse or loved one can be an overwhelming experience that often leads to feelings of isolation and loneliness, at any age.

It can be difficult to make life-changing decisions to accommodate new life situations and navigate the community. 

You are not alone, and there are services available to assist you. It is our mission to ensure that you receive the support you need to improve your quality of life. 

Our team is made up of empathetic and trained volunteers who possess qualities such as good listening skills, caring nature, personable attitude, friendly demeanour, patience, conscientiousness, kindness, non-intrusiveness, and diligence in finding solutions to challenges faced. 


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What we do...
  • Provide support, companionship and compassionate listening.

  • Assist you in re-engaging in hobbies and interests. 

  • Locate community services and resources to help you stay independent for as long as possible.

  • Offer one-on-one relationships tailored to your needs

  • Serve as a “stepping-stone” to explore important decisions and future plans.

  • Provide a safety net for those living at home without family nearby.

  • Connecting you to community support, activities and more.

Our Nav-CARE Volunteers are compassionate and dedicated individuals who understand the importance of listening to and understanding their clients. We recognize that everyone's situation is unique, and we take a personalized approach to every interaction. Our volunteers are patient, attentive, and always willing to go the extra mile to provide practical solutions and support. Whether you need someone to talk to or someone to help you navigate the complexities of healthcare, our volunteers are here for you.

*Confidentially is of the utmost importance.*

Talk you through important decisions and future plans.


Help locate community services & resources to improve quality of life.


Relieve feelings of loneliness, isolation and anxiety.


Offer one-on-one relationships tailored to your needs.


Assist you in re-engaging in hobbies and interests.

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Our Happy Clients

"You know someone is coming by and checking up on you, giving you a sense of community.  He brings community to me."

~Nav-CARE Client

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Who is eligible for the program?

Nav-CARE was designed to   provide assistance to individuals who are isolated and living at home, either independently or with their family.


The primary eligibility criteria for the program is that the person must feel the need for assistance and would benefit from regular visits from a volunteer.


From our experience, we have found that those who are becoming frail or isolated benefit the most from the program.


How is the role of the volunteer navigator different from healthcare navigators?

Nav-CARE volunteers have a unique role that distinguishes them from healthcare navigators. Unlike healthcare professionals, our volunteers prioritize improving the quality of life of their clients. They focus on practical day-to-day necessities that enhance the livability of their clients' lives. 


Nav-CARE volunteers take the time to sit down with their clients, share a cup of tea, and discuss what matters most to them. They have the resources and ability to allocate the necessary time to their clients.


What training do volunteers receive?

Our volunteers complete an online course and are educated on five main competencies:

  • Addressing the quality of life for clients and their families.

  • Advocating for clients and their families.

  • Facilitating community connections, supporting access to resources.

  • Promoting active engagement. 

  • Develop important skills in virtual navigation.

It is important to note that volunteers are screened and required to pass a criminal background check before being accepted.  Confidentiality is a priority.

The World Health Organization has warned that loneliness could soon become a global epidemic leading to dementia, heart disease, stroke and an increased premature death risk of nearly 30%.

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Get to Know Us

Nav-CARE was developed from research conducted by Dr. Barbara Pesut and Dr. Wendy Duggleby. Through their research they discovered that rural seniors living at home were not receiving the support that they needed. They also discovered that there were many resources in rural communities that few people knew about. Some the greatest barriers for volunteers were the lack of opportunities to become connected to seniors who needed help. 

This led to the development of Nav-CARE.


serving Quadra, Cortes*, Denman* and Hornby* Islands

*coming in 2024

If you, a loved one, or friend, could benefit
from the Nav-CARE program, or you would like more information...

Let's Talk!

Becoming a Nav-CARE Volunteer Navigator is an extremely rewarding way to give back to the community.  For more information on our volunteer program, click



Kathleen Monahan | Nav-CARE Coordinator


Cell | Text:  778.874.8187
Office:  250.285.2255

Nav-CARE | Quadra Circle
Kathleen Monahan
Nav-CARE Coordinator 

654 Harper Road  Quathiaski Cove, B.C.  V0P 1N0

778.874.8187 - Cell
250.285.2255 - Office

Thank you for your interest!

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