Engaging Community to Support Older Adults: Lessons from the Waiting Room Revolution Dr. Hsien Seow (McMaster University) is the cocreator of the Waiting Room Revolution social movement that aims to empower patients and families facing a serious illness or condition. Through a podcast, books, and talks around the globe, he has learned about effective strategies to engage the public early in their illness journeys. He’ll share lessons learned from the WRR social movement, and other relevant strategies from compassionate communities, to support CCVN and CDIC project teams to spread their reach.