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Inspiring. Forward Thinking. Food for Thought.

Nav-CARE Training


How to Sign up for Nav-CARE Online Training
Download Zoom Training Sessions 

6/11/25    #2 Quality of Life 

6/18/25    #3 Resourcing

7/2/25      #4 Advocating 

7/9/25      #5 Engagement

7/16/25     #6 Virtual Navigation

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7/30/25     #7 Dementia Support

Volunteering

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National spotlight for volunteer navigation

The Canadian Medical Association Journal recently published an article, “Volunteer navigators to support people with life-limiting illness in the community” (Vol. 197, issue 16. 28 April 2025), which highlights how grassroots, community-led patient support intersects with patient satisfaction and a clinical audience. Spotlighting the work of Nav-CARE, the article authors, Dr. Barb Pesut from UBC-O and her team, outline how a volunteer navigation program differs from (and complements) the work of a paid patient navigator, and how it benefits both the clients and the volunteer navigators in a real-world, cost-effective way. Volunteer navigation has been in development in Canada for more than a decade. Created to assist people living in the community who would benefit from a palliative approach to care, the authors expect it will continue to grow since it addresses several national policy directions described in Health Canada’s framework and action plan on palliative care, including adopting a palliative approach to care, a compassionate community approach to care, and a public health approach to palliative care. BCCPC is partnering with UBC-O on two exciting projects about volunteer navigation. Read our story from March’s CentrePoint.

Watch “Volunteering Brings Me Joy”

Compassionate Communities

Compassionate Community

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The Power of Being Present

Allan Kellehear. 2013. Compassionate communities:
end-of-life care as everyone’s Responsibility.Q J Med 2013; 106:1071–1075.

View this article 

Bonnie Tompkins. 2018. Compassionate Communities in Canada (“Compassionate Communities inCanada: it is everyone’s responsibility.

View this article

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Living Dementia 

Henry's Story - Alive Inside

a film of music and memory

POSITIVE APPROACH TO CARE

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JOIN THE MOVEMENT
An intergenerational choir for adults with memory loss, their caregivers, friends and students.

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Raising The Curtain

ON THE LIVED EXPERIENCE
OF DEMENTIA

As a person living with dementia, the Charter can help you stand up for your rights. These include the rights to live free of stigma, participate in policies that affect you, and more.

Persons living with dementia are at a higher risk of getting lost. This interactive guide helps you find ways to stay safe based on your lifestyle and preferences.This tool is intended to support persons with dementia to live in the community.

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brainXchange unites and leads a vibrant network of people dedicated to exchanging knowledge and expertise that enhances the quality of life and support for persons living with dementia, as well as age-related mental health and neurological conditions.

It is our hope that this resource will enable those newly diagnosed with dementia and their families to have the necessary information to live well with dementia and help them prepare for the road ahead. It is also our hope that the resources provided will enable professionals working in dementia care to better support care partners with whom they work.

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of Canada

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of British Columbia

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A podcast recorded by caregivers of family members living with Alzheimer’s and other forms of dementia.

One person's experience
of living with dementia

The Zoomettes Peer Support Group

Special Feature

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Last updated on August 9, 2024

Choice in Supports for Independent Living (CSIL) is a self-directed option for eligible home support clients. CSIL clients receive funds directly from their local health authority to purchase their own home support services. Clients become employers who manage all aspects of their home support, from hiring and supervising staff to overseeing how CSIL funds are spent. People who cannot manage CSIL on their own may be eligible if a client support group or an individual designated as a representative through a Representation Agreement is acting as the CSIL employer. CSIL clients have control over who they hire to provide personal assistance, when services are scheduled and how tasks are carried out. Health authorities provide funding for services to the CSIL employer, as outlined in an agreement between the health authority and the CSIL employer, who then directly employs their own care providers. Health authorities determine the amount of funds based on assessment of need and the CSIL Categories of Need Guidelines at a minimum hourly rate of: $34.73 effective April 1, 2022 $37.07 effective April 1, 2023 $38.19 effective April 1, 2024 For more information about CSIL and what is involved in becoming a CSIL employer, you can read the: CSIL Online Workbook Is this care right for me? Choice in Supports for Independent Living may be suitable if you have a significant physical disability and desire more control and flexibility in managing your home support services. What are the Choice in Supports for Independent Living eligibility criteria? In addition to meeting the general eligibility criteria for home and community care services, you are eligible for Choice in Supports for Independent Living (CSIL) if you: have been assessed as requiring home support services as part of your care plan; been assessed as having high physical care needs (HPCN), a physical disability, and are medically stable; have assessed needs that can be met within CSIL, within available resources; have agreed to pay the assessed client rate; and can safely coordinate and manage CSIL services or have a client support group or a CSIL representative acting as a CSIL employer. To read the general eligibility criteria for all home and community care services, go to: Are You Eligible? How do I arrange for Choice in Supports for Independent Living services? If you are interested in receiving Choice in Supports for Independent Living services or know of someone who might be in need of these services, you can contact your health authority's home and community care office or you can have a health care professional make a referral on your behalf. For contact information and a detailed description of how to arrange for services, please see: How to Arrange for Care How does Choice in Supports for Independent Living funding work? As a Choice in Supports for Independent Living client, you receive a set amount of funding each month from the health authority to directly purchase your own home support services. The amount of funding you receive is calculated by multiplying the Choice in Supports for Independent Living hourly rate by the number of hours of home support service you require each month (based on a clinical assessment performed by your health authority). For example, if you were assessed as requiring 100 hours of home support per month and the hourly rate is $37.07, you would receive $3,707 per month (100 hours X $37.07 per hour). Is there a cost for Choice in Supports for Independent Living services? If you receive Choice in Supports for Independent Living services, you will pay a daily rate based on your income (and the income of your spouse, if applicable). Your daily rate is calculated by multiplying your “remaining annual income” (as defined in the Continuing Care Fees Regulation) by 0.00138889. For more information on how your remaining annual income is calculated, please see: Continuing Care Fees Regulation To determine your monthly contribution, your responsible assessor will multiply your daily rate by the number of days you receive services in a month. Your monthly contribution will be deducted from the funding amount you receive from your health authority. You are expected to pay your monthly contribution into your Choice in Supports for Independent Living bank account. If you or your spouse has earned income (as defined in the Continuing Care Fees Regulation) you will not be charged more than $300 per month for Choice in Supports for Independent Living services. Make sure you tell your responsible assessor about any earned income when you are completing your financial assessment. If payment of your assessed daily rate would cause you or your family serious financial hardship, you may apply to your health authority for a temporary reduction of your daily rate. For more information, please see "What if I cannot afford my assessed daily rate?”, below. Exceptions You are not required to pay a daily rate for Choice in Supports for Independent Living services for the first two weeks of receiving short-term home support services after being discharged from a hospital, or if you are eligible for palliative supplies and equipment under the BC Palliative Care Benefits program. You are also not required to pay a daily rate for services if you receive one of the following government income benefits: Guaranteed Income Supplement, Spouse’s Allowance or Widowed Spouse’s Allowance under the Old Age Security Act (Canada). Support and shelter allowance under the Employment and Assistance Act or the Employment and Assistance for Persons with Disabilities Act. War Veterans Allowance under the War Veterans Allowance Act (Canada). Information for Couples If you and your spouse are both receiving publicly subsidized home support or Choice in Supports for Independent Living services, you and your spouse will both be assessed the full daily rate. However, only one of you (either you or your spouse) will be charged per service day. Your monthly rate will be recalculated if your living situation changes for any reason and you are no longer living with your spouse. For more general information on the costs of publicly subsidized home and community care services in B.C., please see: Who Pays for Your Care? What if I cannot afford my assessed daily rate? If you are receiving publicly subsidized Choice in Supports for Independent Living services and payment of your assessed daily rate would cause you or your family serious financial hardship, you may be eligible for a reduced rate. Serious financial hardship means that payment of your assessed daily rate would result in you (or your spouse, if applicable) being unable to pay for: adequate food; monthly mortgage/rent; sufficient home heat; prescribed medication; or other required prescribed health-care services. For more information on eligibility and how to apply for a temporary reduction of your daily rate, please see: Temporary Reduction of Your Client Rate Who is my responsible assessor? Your responsible assessor is a health authority employee who is responsible for completing your financial assessment(s). The name and/or contact information for your responsible assessor is included in the client rate notification letter that is mailed out in the fall of each year.

DOWNLOAD the 6 Part Workbook:

Applying for and Managing

Choice in Supports for Independent Living

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Executive Summary

Module 1:  What is CSIL and is it for you?

Module 2:  How to Apply for CSIL

Module 3:  How to be a Successful CSIL Employer

Module 4:  How to be a Lawful CSIL Employer

Appendices: Glossary | Documents | Resources

Our mission is to put the human back at the centre of care.

Engaging Community to Support Older Adults: Lessons from the Waiting Room Revolution Dr. Hsien Seow (McMaster University) is the cocreator of the Waiting Room Revolution social movement that aims to empower patients and families facing a serious illness or condition. Through a podcast, books, and talks around the globe, he has learned about effective strategies to engage the public early in their illness journeys. He’ll share lessons learned from the WRR social movement, and other relevant strategies from compassionate communities, to support CCVN and CDIC project teams to spread their reach.

Commpassionate Community
QUADRA ZOOM PRESENTATION
JULY 9, 2025

Information | Resources
on Aging

Choice in Supports for

Independent Living

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​​
 

White Coat Black Art with Dr. Brian Goldman
What if palliative care was about living better?
(26 Minutes)


White Coat Black Art with Dr. Brian Goldman
Palliative care isn't just for patients – it's
for families (26 Minutes)

Eman Hassan. 2015. The Public Health
Approach to Palliative Care: Principles,
Models, and International Perspectives.
View the BC Centre for Palliative Care’s
White Paper

Caregivers Support

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Health Advocacy

Palliative Care

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For more information on resources, please visit: quadraislandhealth.ca/

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Email: qcircleoffice@gmail.com

Phone: 250-285-2255

Address: #2- 654 Harper Road | PO Box 674

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We honour and express our gratitude as an uninvited guest living and working on the traditional territories of the Coast Salish Indigenous People, which include the traditional lands of the We Wai Kai and Wei Wai Kum Indigenous People.

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